Thursday, February 3, 2011

RENTAL CARS - An Car Rental Agency with American/Canadian Standards of Customer Service & NO HIDDEN FEES (& GOOD PRICES!!) - in Costa Rica

Normally, when people ask me for info on car rentals I’m like “NO WAY!!” - you're on your own.  I’m pretty anti-driving in Costa Rica - in part because we have NO ADDRESSES and few signs and a BUNCH of other reasons (see my schpeel -
but also, BIG TIME, because I’ve heard of MANY consumers getting screwed over by too many car rental agencies (reasons - from being charged for damages they didn’t do - to the main thing - all those “hidden fees” in MANDATORY insurances or consumers not realizing what coverage they had was not with a 0 deductable!!) - UNTIL THIS company I just found!

#1 - Their slogan is “NO Hidden Fees" which is RARE as MANY people I’ve known that have rented cars have had VERY DIFFERENT experiences with MANY of the car rental agencies (ESPECIALLY the big boys).

#2 - They bring a level of CUSTOMER SERVICE we’re used to in the states/Canada (REFRESHING here!!).

CARS / FLEET:  
SEDAN  -  Toyoto Yiris Sedan 
(manual/stick - comfortably holds 4 people)
$50/day-$295/wk


COMPACT SUV 4x4  -  Diahatsu Terios
(manual/stick - comfortably holds 4 people) 
$70/day-$365/wk


MIDSIZE SUV 4x4  -  Toyota Rav 4 
(their only automatic vehicle or manual/stick - comfortably holds 5 people) 
$85/day-$445/wk 

All quotes come with Basic Insurance (3rd party, liability and Collision damage, 24/7 road assistance and waiver and have a 20% deductible plus they put a $950 hold on your card.  The FULL FULL coverage comes with a $0 Deductible and is an additional +$12-$18/day (CHEAP compared to others!).  They CAN work with atm cards.    Rates lower in Green Season - May 1-June 30 and Sept. 1-Nov. 30.  Minimum rental age 21.  

Express Service” - FREE PICKUP and RETURN to SJO and Pavas Airport/hotels in the metro area - Alajuela, Escazu, Santa Ana, West San Jose (note - there is a special tax for rentals at SJO Airport but they can save you that by meeting you outside the zone)

OPTIONAL SERVICES:  FREE ICE COOLER!  GPS (MANDATORY for driving in Costa Rica I’ve observed from MANY!!) - $8/day. Additional Driver - +$3/day. Cell Phones (unlimited in/out calls within CR!) - $5/day-$25/wk. Baby Seat/Boosters - $2/day.  

HOURS:  Mon.-Fri. 8am-6pm, Sat. and Sun. 9am-3pm (though they will deliver cars to SJO Airport till 8:30pm.

Each customer is treated as the special individual they are!!!  

CONTACT:  LivingLifeInCostaRica@gmail.com for the contact info.


(make sure to tell them that Vicki "connected" you with them and e- me back your experiences/comments!)

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